Our ReStore  


An Important Note for our Valued ReStore Customers

What is a social enterprise?  A social enterprise is an organization that applies commercial strategies to maximize improvements in human and environmental well-being

What is a thrift store?  A thrift store sells second-hand clothes and other household goods, typically to raise funds for a charitable institution.

Our ReStore is a bit of both … but mostly our Habitat for Humanity Sarnia/Lambton’s social enterprise.  It is the engine that drives our ability to build homes for families in Sarnia and Lambton County. Proceeds from our ReStore not only pay for all of the administrative and operating expenses of our organization … but also contribute more than $250,000 annually toward our build program.  This community’s support of our ReStore has played an important role in enabling us to move a minimum of four (4) families into safe, decent and affordable housing each and every year.  

We are so grateful for the donations that we continue to receive from folks in this community.  We know that you donate items to us to help us with our mission and to keep valuable merchandise that still has lots of use left in it, out of our area landfills.  We also know that having a charitable tax receipt for the item(s) you donate is an added plus.

Our decision-making when it comes to pricing an item can sometimes be challenging.  On one hand we have our donors who have their own sense of what they feel their donation is worth and who, understandably, are interested in maximizing the tax receipt they receive. On the other hand, we have our customers who are looking for the best value for their money.

I want our community to know that our pricing is not arbitrary.  Research is undertaken before we price an item to see what its value is brand new … and what a similar used item is selling for on sites like Kijiji.  Do we always get it right?  No.  But we work hard at it … and we know that if we have over-priced an item, it won’t sell.  When that happens, we mark it down to a more palatable market price.   We also know that sometimes we price things too low (our customers tell us this as well!)  When we hear that, we don’t mark-up the price … rather, our customers enjoy an even better bargain!

While we are delighted when a value-conscious shopper finds a bargain here at the ReStore, we are not a thrift shop.  After doing our best to fairly price our merchandise, we try our hardest to sell it at full price.  We know that when we do … our build program benefits … and that allows us to increase the impact we have in our community.

We always welcome the opportunity to discuss our pricing practices and to receive your constructive feedback on how we might improve our community service.  Meanwhile, thank you so much for your support of our ReStore and of the broader Habitat mission here in Sarnia/Lambton.

Warm regards

 

 

 

 

Sarah Reaume
Executive Director


 

Similar to most affiliates across Canada, Habitat for Humanity Sarnia/Lambton operates a ReStore. The ReStore is a social retail enterprise which receives donations of new and gently used building materials, home furnishings, appliances and the like. These are sold at affordable prices to the general public with the net proceeds used to offset all costs of the Habitat Sarnia/Lambton affiliate.

HOURS

Monday to Saturday
9 am to 5:00 pm

HAVE A DONATION?

We pick up in Sarnia, Bright's Grove, Camlachie, Corunna, Petrolia, Forest & Wyoming Call us during business hours to arrange a pick-up - (519) 339-7957.

 

Can't make it into the store? Check out our fantastic finds on Kijiji!

 

ReStore Staff & Volunteers

While the ReStore has a staff of 11, we could not operate our ReStore without the more than 125 volunteers who annually assist us. Our volunteers are our lifeblood, working in the warehouse, workshop on the sales floor and at cash. We are so grateful for their interest and support. There is always space for more volunteers.

How We Work

The ReStore receives donations of good quality building materials, furniture, plumbing supplies, appliances, electronics, lighting and light fixtures, carpeting, flooring, cabinetry and the like which are then sold to customers across the region. In addition, the ReStore has a De-Construction Crew who goes out to homes prior to contractor renovations and carefully removes kitchen and bathroom cabinetry and quality windows and doors which are also offered for re-sale in our store.  The Government of Canada has provided some tips to keep in mind when buying second hand products.

Some donations are dropped off at the ReStore. But most of the donations we receive are collected from donor homes by our staff.

Tax Receipts

On request, we will issue a tax receipt for donations to the ReStore where the total for-sale value we place on the item(s) is more than $75.

Tax receipts are issued in a timely manner.

If you require a tax receipt for your donation, you must advise us of the name and address of the person who is to receive the tax receipt at the time of the donation to ensure that our receipting is accurate.

A side note on donations … Habitat Sarnia/Lambton works hard to place a value on an item donated to us that reflects how much we can reasonably expect to sell it for. Sometimes the for-sale amount is less than the donor believes the item is worth. We work very hard to ensure that both our pricing and receipting policies are consistent. Habitat reserves the right to price an item at its sole discretion.

Dead Or Alive E-Waste Program

Don't dump it! Donate it! Turn your e-waste into homes for Habitat partner families. If it plugs in, we'll take it. Dead or Alive!*

We are happy to receive items including:

  • Display devices (like monitors and televisions)
  • Desktop and laptop computers
  • Computer peripherals (like keyboards and mouses … or is it mice?)
  • Printers, copiers, faxes and other multifunctional devices
  • Telephones and answering machines
  • Stereos and audio equipment
  • Image and video devises (like cameras and camcorders)

All items are safely re-cycled in-province – not shipped overseas.

Get rid of your junk and help Habitat Sarnia/Lambton build homes.  Call (519) 339-7957 Ext. 0 with questions about our e-waste program

*= E-waste items accepted as drop-off only.

Landfill

Our ReStore truck is on the road 4 days a week and, on average, brings in four truckloads on each of those days. We collect over 15,000 cubic feet of materials each week, 50 weeks of the year. We calculate that our ReStore operations kept 856,000 cubic feet of materials out of landfill in 2010.

Since our ReStore opened in 2005, we estimate that over 4 million cubic feet of materials have been redirected from landfill.

Scrap Metal Disposal

Annually, Habitat for Humanity Sarnia/Lambton ReStore recycles more than 70,000 pounds of scrap metal in the form of appliances, framing and the like.